contact us

We’d love to hear from you.

Whether you need help choosing the right plan or have a question about your connection, we are ready to help. Give us a call or drop us a message.

Have any question?

1300 816 767

Mon – Fri, 8AM – 6PM AEST

send email

[email protected]

We reply within one busines day

location

100 Spring St N

Port Melbourne VIC 3207
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Send us a message

Tell us what you need and the best way to reach you. If it is about an existing service, include the address it is connected at and we will pull it up before we call you back.

contact us

You might get there faster here.

A few things are quicker to sort yourself than to wait on the phone for.

Document and forms

Change of ownership, direct debit, authorised representative, and every Critical Information Summary.

Slow Wi-Fi at home

Run a speed test over Ethernet and Wi-Fi first. Our five-step guide will tell you whether it is the plan or the coverage.

Choosing a plan

Business fibre, nbn, home fibre and voice all sit side by side, with what each one suits.

A 15-minute connectivity review

Send us your latest bill and we will tell you plainly whether you can do better.

contact us

Melbourne, and on the ground.

Our office is at 100 Spring St N, Port Melbourne VIC 3207. The team answering your call is here, not offshore — and when a site needs someone in person, they are a short drive away.

Call 1300 816 767Get directions