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Microsoft Teams

Teams phone system
integration.

3CX natively supports Microsoft Teams, offering a cost-effective alternative to the MS365 Calling Plan. With the Teams phone system integration, users can call out via their 3CX SIP trunks, lowering domestic call costs and international tariffs.

At a glance

Integration

Native in 3CX

Outbound calls

Via 3CX SIP trunks

Replaces

MS365 Calling Plan

SBC licence

Not required

Handsets

Any IP phone

Set-up

Four step process

About

A full PBX behind the app your staff already use.

3CX provides a seamless unified calling experience both for 3CX users dialling Teams users, and for Teams users who can dial out through an interface they are already familiar with. More importantly, admins get a full-featured PBX that is much easier to use and configure than Teams — including contact centre features such as advanced call queues, reporting, call routing and more.

Why integrate

Cheaper calls, better PBX, less admin.

Save on Teams calling plans

  • Dial externally via 3CX SIP trunks
  • Eliminate costly MS domestic and international calling plans
  • Make do with less staff on expensive MS365 E5 licence plans

Save on Teams calling plans

  • Easy configuration of call queues and routing
  • Leverage ring groups and paging functionality
  • Create IVR auto attendants
  • Evaluate agent performance with call reporting

Other cost savers

  • Save on SBC solution licensing — native integration in 3CX
  • No Teams compatible handsets required, use any IP phone
  • Dial out when remote with free 3CX apps for iOS and Android
  • Save on admin time with a simple four step process to connect

See 3CX pricing plans

get in touch

Put your business numbers inside Teams.

Tell us how many Teams users you have and what you currently pay Microsoft for calling. We will show you what the same calling costs over 3CX SIP trunks.

office hours

Mon – Fri · 8AM – 6PM